Terms of service

These terms apply when you buy a campaign from FastSocialz through this website or the customer dashboard. By placing an order you accept them.

1. The service

We provide managed promotion of your public social media profile, page or channel. We place your profile in front of real people through our creator network. Those people decide for themselves whether to follow or subscribe. We do not sell followers, we do not use bots or automation software, and we never log into your account.

2. What we need from you

• A public profile, page or channel link. It must stay public for the campaign period.
• An email address we can reach you on.
• That the account is yours, or that you are authorised to promote it, and that its content complies with the rules of the platform it sits on.

We will never ask for your password or a two-factor code. If anyone claiming to be us asks for one, do not give it and contact support.

3. Plans and payment

Plans are sold as a single one-time payment for the duration chosen — one, three, six or twelve months. Nothing renews automatically and there is nothing to cancel. Prices are shown in US dollars and include any applicable taxes unless stated otherwise at checkout.

4. Estimates and the guarantee

Growth figures shown on the site are estimates based on what accounts in similar niches typically see, and results vary with your content and your niche. What is not an estimate is the guaranteed monthly minimum stated on your plan.

If a month falls short of your guaranteed minimum, we keep promoting at no extra cost. If the minimum is still not met within 30 days of your campaign start, you can claim a refund of your plan. The guarantee covers follower or subscriber growth only — organic likes and views rise alongside, but engagement varies with your content and is not guaranteed. Claims are made as set out on our refunds page, which forms part of these terms.

5. Delivery

Your campaign is prepared within 24 hours, with first placements typically live within 48 hours. Growth is paced deliberately; we will not deliver large numbers overnight because that is not how organic growth behaves.

6. Acceptable use

We do not promote accounts involved in illegal activity, hate speech, harassment, sexual content involving minors, or content that breaches the rules of the platform it sits on. We may refuse or stop a campaign for any of these reasons and, where the account has not been promoted, refund you.

7. Things outside our control

Social platforms change their rules and their algorithms without notice. If a platform suspends your account for reasons unconnected to our promotion, or you delete, rename or make your account private mid-campaign, we cannot deliver and the guarantee does not apply to that period.

8. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that, our total liability arising out of a campaign is limited to the amount you paid for it, and we are not liable for indirect or consequential loss such as lost profit or lost opportunity. Nothing here affects your statutory rights as a consumer.

9. Your account

You are responsible for keeping access to the email address used to sign in. We may suspend or close an account that breaches these terms.

10. Changes

We may update these terms. The version in force for your campaign is the one published when you ordered.

11. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction. If you buy as a consumer in another country, you keep the protections of any mandatory consumer laws that apply where you live.

12. Contact

Questions about these terms: contact us.